"Moo,
Baa, double Quack, double
Quack,
She'll send your problems packing..."
If you're a little animal with a big problem,
then Hana the Duck is waiting to
hear from you on her Helpline. Think of it
as a kind of animal Childline, if you
will. Worried youngsters can give her a call
and she'll do her very best to
help them...
What a brilliantly simple concept for a series
this is. Hana and her assistants
Owen Owl and Betty Bat help everyone from
height-fixated giraffes to clumsy
octopi. Big or small, short or tall, what
ever their woes, they'll find the answer.
Troubles are ironed out, worries are eased
and problems suitably solved.
And no one is excluded, not even Hana's young
son Francis.

Each episode opens with a young critter recalling
their woes via a helpline
camera. Let's take Douglas the Duckling (above).
He was really scared
of swimming until he called Hana...
Oh, and the theme song acts as a handy promo
for the Helpline. You see,
instead of numbers, the keypads
on the phones in the series sport images
of various animals. The buttons correspond
to the sound each animal makes.
So we get Hana's famous Helpline number: Moo, Baa,
double Quack,
double Quack. Clever, eh?
"Hana's Helpline" was producded
by Calon TV of Cardiff. The production house
was formed in 2005 by the former management
of Siriol Productions (SuperTed)
They also brought Hilltop
Hospital to life, and Hana's Helpline feels like the
natural successor to that BAFTA-winning
toon. The soft-stitched design of
the characters helps to set the cosy tone of
the series and Hana
(voiced by actor/comedienne Arabella Weir)
has that lovely matronly way
about her - firm when needs be, yet always fair...

One
N One A
She's not John Hannah, or Hanna-Barbera.
She's just Hana. One n,
one a - that's all you need to remember...
Hana
helps...
Muzzy the Mouse
Ernie the Eagle
Rosie the Panda
Fergus the Firefly
Gazza the Gorilla
Cyril the Squirrel
Myrtle the Turtle
Olivia the Octopus
Bert the Bear
Gwenda the Giraffe
Ellen the Ostrich
Douglas the Duckling
1st season episodes
You're a Star
Fibbing
Frog
Gorilla Crossing Unwanted
Gift
Cyril the Squirrel Super
Squirrel
Disappearing Act When
Ducklings Dare
Too Many Hands Best
Mum in the World
Beware of the Bear Bubble
Trouble
High and Seek Brave
as a Lion
Winging It Where's
Teddy?
Team Spirit
Bully
for Douglas
No Fear Night
Light
Dancing Away Little
Miss Sulky Pants
I'm a Big Boy Now Storm
Brewing
Help
I'm Lost Stop
That Ernie
Broadcast
info
The series was first broadcast in
Wales, on S4C, under the Welsh title
Holi
Hana, in April 2007. The English version subsequently premiered
on Channel Five, as part of the channel's
Milkshake! line-up,
on 12th June 2007...
Hana's Helpline on DVD
Hana's
Helpline - Hide and Seek
Region
2 / six episodes / 2 Entertain / April 2008
Hana's
Helpline - You're A Star
Region
2 / six episodes / 2 Entertain / November 2007
Series two credits
a Calon production for Five
in association with Wales Creative IP Fund
and Seirbheis Nam Meadhanan Gaidhlig
Developed
for television
by Andrew Offiler
From an original idea
by Elke and Jack Counsell
director: Tom
Edgar
producer: Robin
Lyons
exec producers: Nia
Ceidiog, Sian Eirian (S4C)
Nick
Wilson (Five)
Robin
Lyons (Calon)
line producers: Gemma
Jones (ep 14 - 26)
Simon
Quinn (ep 14 - 19)
music: Brollyman
lyrics: Robin
Lyons
sung by: Sally
Ann Marsh
Eliot
Otis Brown Waters
story editor: Andrew
Offiler
writers: Andrew
Offiler, Chris Parker,
Mark
Slater, Anne West,
Dan
Wicksman, Marie Davis,
Niraj
Kapur, Tea Orsi
prod co-ordinator: Hannah
Ferguson
storyboard artists: Simon
Bradbury, Mike Collins,
Gethin
Jones, Wayne Thomas
storyboard assistants: Bethan
Sayer
character design: Bekah
D'Aborn
prod designer/art dir: Tim
Farrington
assistant art dir: Thecla
Mallinson
puppet makers: Cathy
Snelling, Claire Cohen,
Martin
Adamson, Lois Garland
graphic artist: Kelly
Thomas
set & prop construction: Jak
Goodyear
set painters: Celia
Garrard, Johanna Lloyd
set dressers: Lisa
Kinsey, Eiko Ishii
costumes: Lorraine
Hole
dop: Christine
Vestergaard
asst lighting camera: Geoff
Robbins
camera tech support: Matthew
Kitcat
gaffers: Rory
Grey, Tim Daley
animators: Andy
Biddle, Austin Charlesworth,
Ben
Halliwell, Jody Meredith,
Henry
Nicholson, David Sethi,
Grant
Maisey
asst animator/runner: Ed
Jackson
studio manager: Lynne
Stockford
prod accountants: Chris
Mortimer, Gaynor Wilkie,
Lisa
Watkins
prod secretaries: Sian
Lewis, Johanna Roberts,
Jackie
Morris
sup sound editor: Simon
Jones
audio editors: John
Marshall, Darren Jones
dubbing mixer: Sean
Richards
recording engineers: Tim
Lofts, Neale Laxton
editor: Stuart
Bruce
foley artist: Andrew
Powell
sp/fx compositing: Dan
Hardstaff, Susannah Light
2D animation: Steve
John
grading:
Derwen
voices: Arabella
Weir
Caroline
Harker
Boyd
Clack
Joanna
Ruiz
Peter
Murphy
Dame
Tanni Grey Thompson (ep 15)
Naomi
Wilkinson (ep 23 + 24)
Penelope
Keith (ep 25)
childrens voices: Joshua
Light, Daniel Joseph Williams,
Christopher
Parkinson, Keri Lloyd,
Jennifer
Veal, Paige Coulson,
Joshua
Cottoll, Ellie Ruiz,
Billie
Horsey, Alice Austin,
Elinor
Collins, Ahmed Idris,
Madeleine
Evans Webb, Eva Vestergaard,
Maria
Farrington, Bethan Rees,
Lauren
Shepherd, Megan Thomas,
Lloyd
Lewis, Morgan Thomas,
Archie
Weir, Herbert-Barnaby Bone,
Eddie
Bowen, James Bunyan,
Jamilah
Saleh, Nadifa Saleh,
Marianne
Dawe, Niomi Paris,
Kiddus
Murrell, Rumtin Daneshvar
On
the web
Hana's
Helpline
The trim official site...
Holi
Hana
The S4C site is in Welsh and English...
Calon
Ltd
The producers' web site...
Start
Licensing
They handle the show's licensing...
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